Target Marketing, Real Results
Knowing how to consistently ensure you are reaching the right members through your marketing is hard. Predicting the right time and right way to reach out and resonate with members is harder. Synergent can help.
Synergent knows how to help credit unions best serve and assist their members. We’ve worked on thousands of campaigns— and have thousands of success stories illustrating the techniques and best practices used. Ensuring members are educated about products and services that meet their needs is achieved through targeted messaging sent to the right members at the right time. Data is the key to the success Synergent has brought to the credit unions it serves, reflected in response rates, return on marketing investments, and, ultimately, in award-winning results.
Symitar credit unions can realize even more marketing benefits:
- Member Data Analysis
- Marketing Strategy
- Data Extract and Programming
- File Send Automation
- Direct and Email Fulfillment
- Campaign Results and ROI
13,594 Loans · $307,918,174 Lent
Synergent Marketing Services helped credit union members open over 13,000 new loan products equating to over $307 million in new lending.
286% Increase · 2.5x Annualized Lift
The campaigns achieved an average 286% increase in lending during each campaign period—that’s over 2.5 times when comparing year over year.
$13,902,155 First-Year Earnings · $49M Life of Loan
The campaigns gave the credit unions almost $14 million in first-year interest alone and $48,883,036 in income in total.
$91 for Each Dollar Invested
Each campaign saw an average return of $91 for every marketing dollar spent and, typically, campaigns paid for themselves within 2 months.
“From a marketing perspective, Synergent’s ability to tap into our data and provide business intelligence is very helpful when doing our targeted marketing campaigns. We are very pleased with the data analysis they provide in guiding our marketing strategies. It’s important to partner with a company that understands credit union challenges. I feel that Synergent knows us and they are an extension of our credit union.”
- Yean-Ai Long
Senior Vice President, Marketing Merrimack Valley CU
Personalized, targeted marketing allows your credit union to better understand its members. Through our research, we provide your credit union insight to send relevant messages that will resonate. In addition to producing creative, attention-getting direct marketing, our Marketing Services Representatives and Data Mining Specialists work with your credit union to strategize comprehensive campaigns. We ensure that the right message is sent to the right members at the right time, when they are most likely to respond, enhancing member relationships and driving quantifiable results!
What to Consider When Target Marketing:
- Who is your target audience?
- What is your business goal?
- What is your strategy?
- What tactics will you use?
We Can Help By:
- Analyzing member data to develop highly creative, personalized messaging.
- Recommending an audience carefully and targeting a product or service to a specific profile of criteria—the right message, to the right person, at the right time!
- Developing attention-getting marketing collateral created by award-winning graphic designers.
- Reinforcing offers with personalized messaging and imagery.
- Tracking responses to evaluate results, drive campaign decisions, and measure future success.
Getting started on a new data-driven marketing campaign? We have a turnkey process to guide you on your way to new success!
- Discovery Meeting: Define business goals for proposal and development
- Strategic Marketing Brief: Tailored to specific business goals of the credit union
- Preliminary Data Extract: Detailed analytics for targeting member data
- Segmentation Selection: Member audience is defined and extract finalized
- Creative Process: Strategic approach to resonate with target audience
- Tracking and Reporting: ROI analysis and post-project recommendations